Job Description
Join Detroit's leading remote-first team as an Entry-Level Customer Support Specialist! No experience required – we provide comprehensive training to launch your work-from-home career. Enjoy competitive pay, flexible hours, and full benefits while serving diverse clients across Michigan. This is your opportunity to grow professionally without commuting or prior qualifications.
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Process orders and resolve billing issues
- Update customer records in CRM systems
- Collaborate with team members to resolve complex cases
- Maintain detailed documentation of interactions
- Meet monthly performance metrics
- Participate in ongoing training sessions
Qualifications
- High school diploma or equivalent
- No prior experience required
- Strong written and verbal communication skills
- Basic computer proficiency
- Reliable high-speed internet connection
- Quiet dedicated home workspace
- Ability to work independently
- Positive problem-solving attitude