Job Description
We are a leading remote-first company seeking enthusiastic Entry Level talent to join our growing team. This is a fantastic opportunity for individuals looking to start their career in customer support from the comfort of their own home.
As a 100% Work From Home Employee, you will have the flexibility to manage your schedule while delivering exceptional service to our clients. We provide all necessary equipment and training.
Why Join Us?
- 100% Remote Work: No commuting required.
- Flexible Schedule: Choose shifts that fit your lifestyle.
- Fast Hiring: Onboarding is quick and straightforward.
- Competitive Pay: Starting at $18/hr with performance bonuses.
Responsibilities
- Handle incoming customer inquiries via phone, email, and chat with a focus on Philadelphia, PA and Florida regions.
- Resolve customer issues and complaints professionally and efficiently.
- Accurately enter and update customer data into our CRM systems.
- Assist in troubleshooting basic technical issues for clients.
- Communicate complex information in a clear and friendly manner.
- Collaborate with the team to meet daily and weekly performance goals.
Qualifications
- High School Diploma or GED equivalent required.
- Must have a reliable high-speed internet connection.
- Basic computer literacy and typing skills (35+ WPM).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Must be authorized to work in the United States.
- Previous customer service experience is a plus but not required.