Job Description
Launch Your Career in Tech with No Experience Required!
Texas Digital Solutions is looking for ambitious individuals to join our remote team. We are dedicated to hiring talent from Texas and across the country, offering a supportive environment where you can learn the ropes of the IT industry without prior background. If you have a strong work ethic and a desire to grow, we want to hear from you.
As a Remote Entry-Level Specialist, you will be the first point of contact for our clients, assisting with technical inquiries and data management. We provide comprehensive training to ensure you succeed.
Responsibilities
- Respond to customer inquiries via email, chat, and phone in a professional and timely manner.
- Perform accurate data entry and maintain organized digital records.
- Learn and utilize our internal software tools under the guidance of senior staff.
- Collaborate with cross-functional teams to resolve client issues efficiently.
- Attend daily training sessions to enhance technical skills and product knowledge.
- Document all interactions and resolutions in our ticketing system.
Qualifications
- High school diploma or equivalent (GED) required.
- Basic computer literacy and internet navigation skills.
- Strong written and verbal communication skills.
- Reliable high-speed internet connection is mandatory.
- Ability to work independently in a home office environment.
- Willingness to learn new technologies and follow procedures.