Job Description
Join CyberSecure Solutions as a Night Shift IT Support Specialist and become the guardian of our clients' digital infrastructure while San Diego sleeps. This fully remote role offers the flexibility of working from home with the opportunity to thrive in a dynamic, security-focused environment. You'll be the first point of contact for resolving critical IT issues, ensuring system integrity during off-peak hours, and contributing to our 24/7 operational excellence.
We're seeking a tech-savvy professional who thrives in independent settings and values work-life balance through flexible scheduling. Our team enjoys competitive compensation, comprehensive benefits, and a culture that rewards innovation and proactive problem-solving. If you're ready to turn night shifts into your career advantage, apply today.
Responsibilities
- Monitor and resolve IT infrastructure issues during night shift hours (11 PM - 7 AM PST)
- Provide remote technical support for enterprise systems, cloud platforms, and security tools
- Execute system backups, patches, and maintenance during off-peak windows
- Document incident reports, resolutions, and knowledge base articles
- Collaborate with global teams during critical incident escalations
- Contribute to continuous improvement of IT security protocols
- Conduct proactive system health checks and performance optimization
Qualifications
- 3+ years of experience in IT support or system administration
- CompTIA Security+ or equivalent cybersecurity certification
- Proficiency with Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for network, hardware, and software issues
- Ability to work independently with minimal supervision during night shifts
- Excellent written and verbal communication skills
- Experience with ticketing systems (ServiceNow, Jira) and remote access tools
- Available to work consistent night shift schedule including weekends