Job Description
Join our dynamic team as a Night Shift IT Support Specialist in Stockton, CA! We're seeking a tech-savvy professional to provide critical infrastructure support during evening hours. This role offers competitive compensation, comprehensive benefits, and opportunities for career growth in a collaborative environment. If you thrive in fast-paced technical challenges and want to make an impact, apply today!
Responsibilities
- Provide 24/7 technical support for hardware, software, and network systems during night shifts
- Monitor system health, troubleshoot critical incidents, and implement preventive maintenance
- Collaborate with global teams to resolve complex IT issues across multiple platforms
- Document support tickets, knowledge base articles, and incident reports
- Manage user accounts, permissions, and access controls securely
- Deploy and configure updates, patches, and new technologies
- Conduct system audits and security compliance checks
Qualifications
- 3+ years of hands-on IT support experience with night shift exposure
- Expertise in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- CompTIA Security+ or equivalent certification required
- Strong knowledge of networking protocols (TCP/IP, DNS, DHCP)
- Experience with ticketing systems (ServiceNow, Jira)
- Ability to prioritize tasks and work autonomously in high-pressure situations
- Excellent communication skills with technical and non-technical stakeholders
- Valid driver's license for occasional on-site support