Job Description
Join our dynamic team as a Night Shift IT Support Specialist and start your career tomorrow! We're seeking tech-savvy professionals to provide critical system support during overnight hours. This role offers competitive pay, comprehensive training, and the opportunity to work with cutting-edge technology in St. Louis's thriving tech hub. Perfect for night owls who thrive in high-pressure environments!
Responsibilities
- Monitor and maintain network systems, servers, and cloud infrastructure during overnight hours
- Provide remote technical support to resolve hardware/software issues
- Execute scheduled system updates and security patches
- Document incident reports and maintenance activities in ITSM tools
- Collaborate with day-shift teams for seamless handovers
- Respond to emergency alerts within 15 minutes
- Conduct system health checks every 2 hours
Qualifications
- 1+ years of IT support experience or relevant certification (CompTIA A+, Google IT Support)
- Proficiency in Windows/Linux environments and cloud platforms (AWS/Azure)
- Strong troubleshooting skills for network connectivity issues
- Ability to work independently and make critical decisions
- Excellent written and verbal communication skills
- Flexible availability for overnight shifts (10 PM - 6 AM)
- Valid driver's license for occasional on-site visits