Job Description
Join our dynamic team as a Night Shift Support Associate and kickstart your career in technology with zero experience required! NexusTech Solutions offers comprehensive training, competitive pay, and a supportive environment where your growth is our priority. Enjoy shift differentials, flexible scheduling, and opportunities to advance into specialized IT roles. Perfect for students, career changers, or anyone seeking a stable night job with long-term potential.
What We Offer:
- PAID 6-week training program
- Night shift differential ($2/hr)
- Health benefits after 60 days
- Tuition reimbursement for certifications
- Referral bonuses ($500 per hire)
Responsibilities
- Monitor and troubleshoot IT systems during night hours
- Respond to helpdesk tickets via phone/email/chat
- Perform basic hardware/software diagnostics
- Document incident reports and resolution steps
- Collaborate with day-shift teams for seamless handovers
- Participate in quarterly IT drills and simulations
- Maintain security protocols for data access
Qualifications
- High school diploma or equivalent required
- No technical experience necessary
- Basic computer literacy (email, browsers, MS Office)
- Strong problem-solving and communication skills
- Ability to work independently during night hours
- Reliable transportation for night shift hours
- Pass background check and drug screen
- Flexible availability for weekends/holidays