Job Description
Join our award-winning cybersecurity team as a Night Shift Support Engineer! We're seeking a dedicated professional to protect our clients' digital assets during critical overnight hours. This remote-friendly role offers flexible scheduling while delivering high-impact support for enterprise-level systems. You'll work with cutting-edge technologies in a collaborative environment that values work-life balance and professional growth. Enjoy competitive compensation, comprehensive benefits, and the opportunity to advance your career in one of America's fastest-growing tech hubs.
Responsibilities
- Provide 24/7 technical support for cloud infrastructure and security systems
- Monitor and respond to security alerts and incident reports during night shifts
- Collaborate with global teams to resolve complex system issues
- Document incident reports and contribute to knowledge base updates
- Conduct routine system maintenance and vulnerability assessments
- Train junior team members on support protocols and best practices
Qualifications
- 3+ years in IT support or cybersecurity operations
- Experience with cloud platforms (AWS, Azure, GCP)
- CompTIA Security+ or equivalent certification preferred
- Strong troubleshooting skills for Windows/Linux environments
- Ability to work independently during overnight shifts
- Excellent written and verbal communication skills
- Relevant degree or equivalent technical training