Job Description
We are seeking a dedicated and detail-oriented Night Shift Support Specialist to join our growing team in Chula Vista, CA. If you are a night owl looking for a stable, high-paying role with modern technology, this is the opportunity for you. We offer a comprehensive benefits package, a collaborative work environment, and the chance to make a real impact on our client's success.
Why Join Us?
- Premium Pay: Competitive hourly rate starting at $22.00.
- Flexible Schedule: Consistent night shift hours with no weekends.
- Growth Opportunities: Clear path for career advancement within the tech industry.
Apply today to secure your spot in our night crew!
Responsibilities
- Monitor system performance and ensure 99.9% uptime for all assigned clients.
- Resolve incoming technical support tickets efficiently and accurately during off-peak hours.
- Perform routine maintenance checks on servers and network infrastructure.
- Document all technical issues and resolutions in the ticketing system.
- Communicate effectively with day-shift teams to hand over critical alerts and pending issues.
- Collaborate with senior engineers to troubleshoot complex technical problems.
Qualifications
- High school diploma or equivalent; Associate degree in IT or related field preferred.
- Previous experience in technical support, help desk, or customer service is a plus.
- Basic knowledge of networking, operating systems (Windows/Linux), and troubleshooting.
- Strong problem-solving skills and attention to detail.
- Excellent written and verbal communication skills.
- Must be legally authorized to work in the United States.