Job Description
Launch your career in IT support with our comprehensive paid training program! TechGuard Solutions Inc. is seeking motivated Night Shift Support Specialists to join our Irvine team. No prior experience required – we'll equip you with industry-leading certifications and hands-on expertise in network security, system administration, and client support. Enjoy competitive pay, growth opportunities, and a collaborative environment where your development is prioritized. Join us in safeguarding critical infrastructure while building a future-proof skill set.
Responsibilities
- Provide 24/7 technical support for enterprise systems during night shifts
- Monitor network security infrastructure and respond to alerts
- Troubleshoot hardware/software issues via remote access tools
- Document incidents, resolutions, and maintenance activities
- Collaborate with global support teams during critical incidents
- Implement security protocols and patch management procedures
- Conduct system health checks and performance optimization
Qualifications
- High school diploma or equivalent (college preferred)
- Basic computer literacy and internet navigation skills
- Strong problem-solving and analytical abilities
- Excellent written and verbal communication skills
- Ability to work independently during night shifts
- Willingness to obtain CompTIA Security+ certification
- Valid driver's license and reliable transportation