Job Description
Join our dynamic team as a Night Shift Support Specialist in Stockton, CA! Enjoy the security of weekly pay while providing critical support operations during overnight hours. This is your opportunity to launch a rewarding career with competitive compensation and a supportive work environment.
We're seeking dedicated professionals who thrive in overnight settings to maintain seamless operations across our client infrastructure. With flexible scheduling and comprehensive training, we provide the tools you need to excel in this essential role.
Responsibilities
- Monitor and troubleshoot technical systems during overnight hours
- Respond to urgent support tickets with timely resolution
- Document incident reports and maintain accurate logs
- Collaborate with day-shift teams for seamless handovers
- Perform routine system checks and preventive maintenance
- Provide exceptional customer support via phone and digital channels
- Adhere to strict security protocols and compliance standards
Qualifications
- High school diploma or equivalent (college degree preferred)
- Minimum 1 year experience in technical support or operations
- Strong problem-solving and critical thinking abilities
- Proficient with Microsoft Office and ticketing systems
- Ability to work independently with minimal supervision
- Valid driver's license and reliable transportation
- Flexibility to work weekends and holidays as needed
- Basic knowledge of networking concepts (certification a plus)