Job Description
Join TechFlow Solutions' dynamic remote team as we urgently expand our customer support operations in Memphis! Enjoy 100% work-from-home flexibility while delivering exceptional service to our global clientele. This part-time opportunity offers competitive compensation, comprehensive training, and a supportive virtual environment.
What We Offer:
- Competitive hourly pay ($18-$25)
- 100% remote work
- Flexible scheduling (20-30 hours/week)
- Health insurance and retirement benefits
- Professional development stipend
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Maintain accurate customer records in CRM systems
- Collaborate with cross-functional teams
- Meet performance metrics and quality standards
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- 1+ years customer service experience
- Excellent written/verbal communication skills
- Proficiency with remote work tools (Zoom, Slack)
- Strong problem-solving abilities
- Reliable high-speed internet connection
- Ability to work independently with minimal supervision