Job Description
Join FlexiConnect Solutions and become part of our dynamic remote team! We're urgently seeking motivated Part-Time Customer Support Specialists in Washington, Georgia to deliver exceptional service from the comfort of your home. Enjoy flexible hours while making a real impact in our growing tech company. This is your chance to thrive in a supportive environment with competitive compensation and career growth opportunities.
Responsibilities
- Provide exceptional customer support via phone, email, and chat
- Resolve technical issues and troubleshoot product inquiries
- Document interactions and maintain accurate case records
- Collaborate with team members to resolve complex problems
- Meet performance metrics for response times and customer satisfaction
- Participate in ongoing training to enhance product knowledge
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years customer service or technical support experience
- Proficient with remote communication tools (Zoom, Slack)
- Strong problem-solving and communication skills
- Reliable high-speed internet and quiet workspace
- Ability to work independently with flexible hours
- Basic knowledge of CRM systems (e.g., Salesforce)