Job Description
We are seeking dedicated Remote Customer Service Representatives to join our growing team based in New York. This is an excellent opportunity for those looking to start a career in the tech industry with no prior experience required.
Why Apply?
- Equipment Provided: We will provide a brand new laptop and headset upon employment.
- Flexible Schedule: Work from the comfort of your home.
- No Experience Needed: Comprehensive training is provided.
Responsibilities:
- Answer inbound customer inquiries via phone and email.
- Assist customers with product questions and technical issues.
- Log customer interactions and resolve complaints efficiently.
- Collaborate with the team to improve service standards.
- Complete daily training modules.
Requirements:
- High School Diploma or GED.
- Stable high-speed internet connection.
- Basic computer proficiency and typing skills.
- Excellent written and verbal communication skills.
- Ability to pass a background check.
Responsibilities
- Answer inbound customer inquiries via phone and email.
- Assist customers with product questions and technical issues.
- Log customer interactions and resolve complaints efficiently.
- Collaborate with the team to improve service standards.
- Complete daily training modules.
Qualifications
- High School Diploma or GED.
- Stable high-speed internet connection.
- Basic computer proficiency and typing skills.
- Excellent written and verbal communication skills.
- Ability to pass a background check.