Job Description
Join Portland Payroll Solutions, a leader in flexible employment solutions, and enjoy the freedom of remote work with daily pay! We're seeking motivated individuals to join our dynamic customer service team. Work from anywhere in Portland while making a real impact through exceptional client interactions. Our innovative payment system ensures you receive compensation within 24 hours of each shift.
This contract position offers unparalleled flexibility, competitive daily rates, and comprehensive training. Perfect for students, gig workers, or anyone seeking immediate income without traditional payroll cycles.
Responsibilities
- Handle 50+ inbound/outbound customer calls daily via VOIP system
- Resolve billing inquiries and payment processing issues
- Update customer records in CRM database with 98% accuracy
- Meet daily performance metrics (30+ resolved cases)
- Collaborate with remote team members via Slack/Zoom
- Document all interactions using standardized templates
- Participate in bi-weekly virtual training sessions
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Reliable high-speed internet connection
- Quiet home office environment with headset capability
- Basic proficiency in Google Workspace/MS Office
- Ability to work 4-6 hour flexible shifts
- Strong problem-solving and communication skills
- US work authorization and Portland residency required