Job Description
Are you looking for a rewarding career in Nashville, TN without the need for prior experience? Tennessee Virtual Solutions is excited to announce an opening for a Remote Customer Support Associate. We are dedicated to helping you grow your career from the comfort of your home while serving our growing client base across the United States.
As a member of our team, you will be the first point of contact for our valued customers, providing exceptional service that builds trust and loyalty. We believe in investing in our talent, which is why we offer comprehensive training and a supportive work environment.
Why Join Us?
- 100% Remote Work from Home
- Competitive Pay: $18.00 - $22.00/hour
- No prior experience required – we train you!
- Flexible scheduling options
Don’t miss this opportunity to launch your career in the heart of Music City. Apply today and take the first step towards a professional future.
Responsibilities
- Respond to customer inquiries via email, live chat, and phone with patience and professionalism.
- Troubleshoot basic technical issues and provide clear, step-by-step solutions.
- Maintain a high level of accuracy in data entry and record-keeping systems.
- Educate customers on products and services to ensure satisfaction and retention.
- Collaborate with the support team to resolve complex escalated issues.
- Adhere to all company policies and quality assurance standards.
Qualifications
- High school diploma or GED equivalent required.
- Reliable high-speed internet connection and a quiet workspace.
- Strong verbal and written communication skills.
- Basic computer proficiency (Windows/Mac OS, Microsoft Office Suite).
- Ability to type at least 35 WPM.
- Self-motivated with a willingness to learn new software tools.