Job Description
Are you ready to start a rewarding career from the comfort of your home? Apex Workforce Solutions is looking for dedicated Remote Customer Support Representatives in Raleigh, NC. This is an entry-level position with no experience required—we provide full training to help you succeed!
Join a fast-paced team where you can make a real impact on our customers' experience. Enjoy the flexibility of working remotely while building valuable skills in the technology and support industry.
Responsibilities
- Handle inbound and outbound customer inquiries via phone, email, and chat.
- Resolve customer issues and provide accurate product information.
- Utilize CRM software to document interactions and update customer records.
- Collaborate with team leads to ensure high service standards.
- Participate in ongoing training and development programs.
- Stay up-to-date with company policies and product updates.
Qualifications
- High school diploma or GED required.
- Must have a reliable computer and high-speed internet connection.
- Strong written and verbal communication skills.
- Ability to work independently in a remote environment.
- Basic proficiency with Microsoft Office and web browsers.
- Must be available to work a flexible schedule, including evenings and weekends.