Job Description
Join Detroit Flex Staffing and gain immediate access to remote customer support roles with daily pay! We're seeking tech-savvy communicators to assist clients across diverse industries. Enjoy the flexibility of remote work while receiving compensation every single day. Our streamlined onboarding process gets you started within 48 hours, with no hidden fees or delays. Perfect for those seeking financial stability without traditional payroll cycles.
What We Offer:
- Daily direct deposit payments
- Flexible remote scheduling
- Comprehensive virtual training
- Performance-based bonuses
- Health benefits eligibility
Responsibilities
- Handle inbound/outbound customer inquiries via phone, chat, and email
- Resolve technical issues using remote access tools
- Document interactions in CRM systems with precision
- Meet daily performance metrics (response time, resolution rate)
- Collaborate with support teams for complex escalations
- Maintain 95% customer satisfaction score
- Participate in daily virtual standup meetings
Qualifications
- 1+ years customer service or technical support experience
- High-speed internet and quiet home office setup
- Proficiency with CRM software (Zendesk/Salesforce preferred)
- Excellent verbal/written communication skills
- Ability to work independently with minimal supervision
- Available for flexible shifts including weekends
- U.S. work authorization required
- Basic troubleshooting for common software issues