Job Description
Join FlexiPay Solutions and revolutionize your work-life balance with remote customer support positions offering daily pay! We're immediately hiring professionals in Boston, MA and North Carolina to deliver exceptional service from anywhere in the US.
Why Choose FlexiPay? Experience the freedom of 100% remote work with same-day payment options, competitive benefits, and a culture that values your time. No more waiting for bi-weekly checks – get paid daily for your hard work!
Perks You'll Love:
- Daily pay option via our proprietary FlexiPay system
- Comprehensive health, dental, and vision plans
- $2,000 annual remote work stipend
- Unlimited PTO policy
- Quarterly team-building retreats
Ready to accelerate your career while enjoying Boston's vibrant culture or North Carolina's scenic beauty? Apply today and start earning tomorrow!
Responsibilities
- Resolve customer inquiries via phone, email, and chat with 95%+ satisfaction rate
- Process daily payment transactions and account adjustments accurately
- Maintain detailed customer records in Salesforce and proprietary CRM
- Collaborate with cross-functional teams to resolve complex payment issues
- Train customers on FlexiPay's mobile app and digital payment tools
- Identify process improvement opportunities for daily pay operations
- Adhere to PCI compliance standards for financial transactions
Qualifications
- 3+ years customer service or financial support experience
- Proficiency with CRM platforms (Salesforce preferred)
- Exceptional problem-solving and conflict resolution skills
- Ability to work independently with minimal supervision
- Strong attention to detail for financial transactions
- Experience with daily pay or fintech systems a plus
- High-speed internet connection and quiet home office setup
- Must be based in Boston, MA or North Carolina