Job Description
Join our award-winning remote team as a Customer Support Specialist! We're seeking motivated individuals in New York to provide exceptional service from home with flexible hours. No prior experience required – we provide comprehensive training. Enjoy a competitive salary, full benefits package, and career growth opportunities. Work-life balance is our priority!
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Document interactions in CRM systems accurately
- Collaborate with team members to resolve complex issues
- Meet performance metrics for response time and resolution
- Continuously improve product knowledge
Qualifications
- No experience required – training provided
- High school diploma or equivalent
- Excellent communication skills
- Reliable internet connection
- Ability to work independently
- Basic computer proficiency