Job Description
Join our award-winning remote team as a Customer Support Specialist! We're seeking motivated individuals in Kansas City to provide exceptional service from home. Equipment provided - laptop, headset, and all necessary software included. Enjoy flexible scheduling while making a real impact.
This is a hiring now opportunity with competitive pay and full benefits eligibility. Perfect for students, parents, or anyone seeking work-life balance.
Responsibilities
- Resolve customer inquiries via phone, email, and chat
- Process orders and troubleshoot technical issues
- Document interactions in CRM system
- Collaborate with cross-functional teams
- Meet quality and performance metrics
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent
- 6 months customer service experience
- Strong communication skills
- Reliable high-speed internet
- Ability to work independently
- Basic computer proficiency
- Flexible availability (evenings/weekends)