Job Description
We are looking for a motivated Remote Data Entry & Technical Support Specialist to join our growing team. In this role, you will be the first point of contact for our clients, handling data entry tasks and resolving basic technical inquiries. We are proud to offer a comprehensive equipment package to all remote employees, including a high-performance laptop, ergonomic peripherals, and high-speed internet stipend.
Don't miss this opportunity to advance your career with a company that invests in its team.
Responsibilities
- Perform high-volume data entry with a focus on accuracy and speed.
- Provide remote technical support via phone and email to resolve common hardware and software issues.
- Input, verify, and manage customer information into our CRM systems.
- Assist in the setup and configuration of provided remote work equipment.
- Maintain detailed logs of daily activities and customer interactions.
- Collaborate with the IT department to troubleshoot escalated technical problems.
Qualifications
- High school diploma or equivalent (Associate’s degree preferred).
- Proven experience in data entry or customer service (0-2 years).
- Basic computer skills including proficiency in Microsoft Office Suite.
- Strong typing speed and accuracy (40+ WPM).
- Excellent verbal and written communication skills.
- Self-motivated with the ability to work independently in a remote environment.