Job Description
Join our dynamic team at Apex Solutions Group and launch your remote career in Wichita, KS! We're seeking motivated individuals with no prior experience to provide exceptional customer support from the comfort of your home. Enjoy competitive pay, comprehensive training, and flexible scheduling while making a real impact. Our inclusive culture values growth and innovation – perfect for career starters.
What We Offer:
- 100% remote work environment
- Paid training and certification
- Health/dental/vision benefits
- 401(k) with company match
- Professional development stipend
Responsibilities
- Respond to customer inquiries via phone, email, and chat
- Resolve technical issues with step-by-step guidance
- Maintain accurate customer records in CRM systems
- Collaborate with support team for complex cases
- Meet daily performance metrics and quality standards
- Document processes and suggest improvements
- Participate in weekly team meetings
Qualifications
- High school diploma or equivalent (required)
- Strong written and verbal communication skills
- Reliable high-speed internet connection
- Quiet home office environment
- Basic computer proficiency (MS Office, email)
- Ability to work independently and manage time
- Customer service mindset (prior experience not needed)
- Must reside in Wichita, KS metro area