Deskripsi Pekerjaan
Join our elite cybersecurity team as a Remote Night Shift IT Support Specialist in Virginia Beach! This full-time opportunity offers competitive compensation, comprehensive benefits, and the flexibility of remote work while serving critical infrastructure during overnight hours. You'll be the guardian of our clients' digital systems, ensuring seamless operations and rapid incident response when it matters most.
Tanggung Jawab
- Monitor and maintain enterprise systems during overnight hours (11 PM - 7 AM)
- Provide Tier 2-3 technical support for complex network and security incidents
- Execute vulnerability scans, patch management, and security protocol updates
- Document incident reports, troubleshooting logs, and system performance metrics
- Collaborate with global teams during critical outages and security events
- Conduct proactive system health checks and performance optimization
- Participate in rotational on-call coverage for emergency response
Kualifikasi
- 3+ years of enterprise IT support experience with night shift exposure
- CompTIA Security+ or equivalent cybersecurity certification required
- Proficiency in Windows Server, Active Directory, and cloud platforms (AWS/Azure)
- Expertise in SIEM tools (e.g., Splunk, QRadar) and endpoint protection
- Strong analytical skills for rapid incident diagnosis and resolution
- Ability to work autonomously with minimal supervision during overnight hours
- Excellent written communication for detailed technical documentation
- US citizenship required for federal compliance