Job Description
Join our elite cybersecurity team as a Remote Night Shift IT Support Specialist! We're seeking tech-savvy night owls to safeguard our clients' digital infrastructure while most of the world sleeps. This fully remote role offers competitive compensation, flexible scheduling, and the chance to work with cutting-edge security technologies. Enjoy the freedom of working from anywhere in the US while making a real impact in protecting critical systems.
Why You'll Love This Role:
- Competitive salary with 15% night shift differential
- 100% remote work with flexible scheduling
- Certification reimbursement program
- Opportunities for advancement into cybersecurity analyst roles
- Comprehensive benefits including health insurance and 401(k)
Responsibilities
- Monitor and respond to security alerts during night shift hours (10 PM - 6 AM EST)
- Perform remote troubleshooting for network and system issues
- Conduct vulnerability assessments and security patch implementations
- Document incident reports and maintain security logs
- Collaborate with global security teams during critical incidents
- Provide 24/7 support for enterprise-level clients
- Participate in continuous security training and drills
Qualifications
- 3+ years of IT support experience with night shift preference
- CompTIA Security+ or equivalent certification
- Proficiency in Windows/Linux environments and cloud platforms
- Strong understanding of network security protocols (VPN, firewalls)
- Ability to work independently and make critical decisions
- Excellent communication skills for cross-team collaboration
- Valid US work authorization and reliable high-speed internet