Job Description
Join our elite cybersecurity team as a Remote Night Shift IT Support Specialist! We're hiring dedicated professionals to protect our clients' digital infrastructure while the world sleeps. This fully remote role offers flexible scheduling and cutting-edge technology in a supportive environment. If you're passionate about solving complex tech challenges and thrive in nocturnal settings, this is your opportunity to excel in cybersecurity operations.
Responsibilities
- Monitor and respond to security alerts and system vulnerabilities during night shifts
- Provide remote technical support for enterprise-level software and hardware issues
- Conduct forensic analysis of security incidents and implement mitigation protocols
- Collaborate with global teams to ensure 24/7 system integrity and compliance
- Document incident reports and maintain detailed security logs
- Stay updated on emerging cyber threats and defense strategies
- Perform routine system maintenance and patch deployments
Qualifications
- 3+ years of IT support experience with night shift preference
- CompTIA Security+ or equivalent cybersecurity certification
- Proficiency in SIEM tools (e.g., Splunk, QRadar) and endpoint protection platforms
- Strong knowledge of Windows/Linux systems and network protocols
- Experience with remote access technologies and VPN solutions
- Ability to work independently with minimal supervision
- Excellent problem-solving skills under pressure