Job Description
Join TechSolutions Inc., a leader in innovative remote work solutions, as a Part-Time IT Support Specialist. Enjoy the flexibility of remote work with part-time hours while supporting cutting-edge projects across Wichita, KS and Texas. We're seeking tech-savvy professionals who thrive in dynamic environments and value work-life balance. Apply today to be part of a forward-thinking team that empowers employees with seamless digital experiences.
Responsibilities
- Provide remote technical support for software, hardware, and network issues
- Manage system updates, security patches, and backup protocols
- Collaborate with cross-functional teams via virtual communication tools
- Document technical procedures and create user training materials
- Monitor system performance and troubleshoot escalations
- Assist with onboarding new remote employees
- Maintain compliance with data security standards
Qualifications
- Associate's degree in IT or equivalent certification (CompTIA A+)
- 2+ years of remote IT support experience
- Proficiency in Windows/macOS, cloud platforms (AWS/Azure), and VoIP systems
- Strong problem-solving and diagnostic abilities
- Excellent written and verbal communication skills
- Ability to work independently with minimal supervision
- Flexibility to work 20-25 hours/week across US time zones