Job Description
Join our award-winning remote team at TechSolve Solutions! We're urgently seeking a Tech Specialist to support our Dallas-based operations from anywhere in Ohio. This full-time role comes with a complete equipment package – laptop, peripherals, and software included – so you can start immediately. Enjoy competitive pay, flexible hours, and comprehensive benefits while making an impact in a fast-paced tech environment.
Responsibilities
- Provide remote technical support for enterprise systems and infrastructure
- Install, configure, and maintain hardware/software solutions
- Monitor system performance and troubleshoot technical issues
- Collaborate with cross-functional teams on IT projects
- Document technical procedures and create knowledge base articles
- Ensure compliance with security protocols and best practices
- Train end-users on new technologies and systems
Qualifications
- 3+ years of experience in IT support or system administration
- Strong knowledge of Windows, macOS, and cloud platforms (AWS/Azure)
- Certification in CompTIA A+, Network+, or equivalent preferred
- Excellent problem-solving and communication skills
- Ability to work independently with minimal supervision
- Experience with remote collaboration tools (Slack, Zoom, Teams)
- Valid driver's license and reliable internet connection