Job Description
Join TechSolve Solutions as a Remote Weekend Equipment Technician and enjoy the perfect blend of flexibility and professional growth. We provide all necessary equipment for your home office, eliminating startup costs. This weekend-focused role allows you to deliver exceptional technical support while maintaining work-life balance. Our commitment to innovation and employee satisfaction makes us a leader in remote tech careers across Texas.
As part of our dynamic team, you'll engage in meaningful projects that impact thousands of users. We offer comprehensive training, competitive benefits, and a culture that values autonomy and expertise. This position is ideal for skilled technicians seeking weekend-only remote work with full equipment support.
Responsibilities
- Diagnose and resolve technical issues for remote clients using provided diagnostic tools
- Configure and maintain company-issued equipment (servers, network devices, peripherals)
- Document troubleshooting processes and create technical documentation
- Collaborate with cross-functional teams during weekend on-call rotations
- Conduct remote equipment installations and system upgrades
- Monitor system performance and implement preventive maintenance protocols
- Train clients on proper equipment usage via virtual sessions
Qualifications
- 3+ years of technical support experience with remote equipment
- CompTIA A+ or equivalent certification required
- Proficiency with network diagnostics and virtualization tools
- Ability to troubleshoot hardware, software, and connectivity issues
- Strong written communication skills for technical documentation
- Weekend availability (Saturday/Sunday) with flexible scheduling
- Valid Texas driver's license for occasional equipment pickups
- Experience with ticketing systems (Zendesk, ServiceNow)