Job Description
Are you looking for a career that offers flexibility and stability? Apex Tech Solutions is currently hiring for a Remote Weekend Shift position based in Wichita, KS. Enjoy the freedom of a 100% Work From Home environment while earning a competitive salary. We are looking for detail-oriented individuals to join our dynamic support team and ensure our clients receive top-tier service during peak weekend hours.
Why Join Us?
- 100% Remote: Work from the comfort of your home in Wichita, KS.
- Weekend Flexibility: Enjoy your weekdays free with our rotating weekend schedule.
- Competitive Pay: $22 - $30/hr based on experience.
Responsibilities
- Provide technical troubleshooting and customer support for our clients via phone and chat.
- Analyze and resolve hardware and software issues efficiently.
- Document all interactions and solutions in the CRM system.
- Collaborate with the on-site team to escalate complex tickets.
- Maintain a high level of customer satisfaction during high-volume periods.
Qualifications
- High school diploma or equivalent; Associate's degree preferred.
- Proven experience in customer service or technical support (1+ years preferred).
- Reliable high-speed internet connection and a dedicated workspace.
- Must be available to work weekends (Saturday and Sunday).
- Strong communication skills and problem-solving abilities.