Job Description
Join FlexPay Solutions, a Cleveland-based innovator in payment processing, and enjoy the freedom of remote work with weekly paychecks! We're seeking a detail-oriented Specialist to manage client accounts and ensure seamless transaction processing. This fully remote position offers competitive compensation, comprehensive benefits, and the flexibility to work from anywhere while staying connected to our vibrant Cleveland team.
Responsibilities
- Process and reconcile client transactions with 99.9% accuracy
- Provide exceptional remote client support via phone and email
- Monitor payment systems and resolve discrepancies within 24 hours
- Collaborate with cross-functional teams using digital tools
- Generate weekly performance reports for stakeholders
- Maintain strict compliance with financial regulations
Qualifications
- Minimum 2 years in payment processing or financial services
- Proven remote work experience with strong time management
- Proficiency in Salesforce and Microsoft Office Suite
- Excellent problem-solving and communication skills
- Ability to work independently with minimal supervision
- High school diploma required; bachelor's preferred