Job Description
Are you ready to start a rewarding career from the comfort of your home? Horizon Workforce Solutions is currently seeking dedicated professionals for our remote customer service team in El Paso, Texas.
We are proud to offer a competitive hourly wage and the unique benefit of Daily Pay. Get paid for the work you do today, not two weeks from now. Whether you are in El Paso or looking for opportunities that span across North Carolina, we provide the flexibility you need.
Join a fast-paced, supportive team where your contributions matter. We value work-life balance and offer flexible scheduling to fit your lifestyle.
Responsibilities
- Provide exceptional customer support via phone, email, and live chat.
- Resolve customer inquiries and complaints with patience and professionalism.
- Process transactions and update customer accounts accurately.
- Document all interactions and issue resolutions in the CRM system.
- Identify opportunities to upsell products or services based on customer needs.
- Collaborate with team leads to improve service quality and efficiency.
Qualifications
- High school diploma or equivalent (GED).
- Must reside in the United States.
- Reliable high-speed internet connection and a quiet home workspace.
- Strong computer skills and proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to work independently with minimal supervision.