Job Description
We are seeking a highly organized and empathetic Scheduling Coordinator to join our award-winning team in Mesa, AZ. In this role, you will serve as the vital link between our patients and clinical teams, ensuring a seamless intake experience and efficient daily operations. We pride ourselves on a culture of excellence, offering a supportive environment where your contributions directly impact patient care.
Why You'll Love Working With Us:
- Competitive pay with performance-based incentives.
- Comprehensive medical, dental, and vision insurance.
- Generous paid time off and holiday schedule.
- Modern, state-of-the-art facilities in the heart of Mesa.
- Opportunities for professional development and career advancement.
Are you ready to advance your career in a dynamic healthcare setting? Apply today!
Responsibilities
- Manage and optimize complex appointment schedules for physicians and medical staff using EHR software.
- Verify patient insurance eligibility and demographic details prior to scheduled visits.
- Act as the primary point of contact for incoming patient inquiries via phone, email, and portal.
- Coordinate pre-visit preparation, including sending reminders and collecting necessary documentation.
- Collaborate with clinical teams to resolve scheduling conflicts and ensure efficient workflow.
- Update and maintain accurate patient records in compliance with HIPAA regulations.
- Process new patient intakes and referrals with a focus on speed and accuracy.
Qualifications
- High School Diploma or GED required; Associate degree in Healthcare Administration preferred.
- Minimum of 1-2 years of experience in medical scheduling or administrative support.
- Proficient in Microsoft Office Suite and Electronic Health Records (EHR) systems (e.g., Epic, Athenahealth).
- Excellent verbal and written communication skills with a patient-centric approach.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Working knowledge of medical terminology and basic billing processes.
- Valid Arizona driver's license and reliable transportation.