Job Description
Join our dynamic team as a Scheduling Coordinator at Premier Healthcare Services, where your organizational skills directly impact patient care excellence. We're seeking a meticulous professional to orchestrate seamless appointment flows across multiple departments, ensuring optimal resource utilization and exceptional client experiences. Enjoy competitive compensation, comprehensive benefits, and a collaborative environment that values work-life balance. Grow your career in Nebraska's healthcare hub while making tangible differences in our community's wellness journey.
Responsibilities
- Coordinate and maintain complex appointment schedules across medical departments using EMR systems
- Proactively manage provider calendars to maximize patient throughput and minimize wait times
- Communicate schedule changes to patients via phone/email with exceptional professionalism
- Collaborate with billing and clinical teams to verify insurance eligibility and pre-authorizations
- Generate daily/weekly reports for department heads on scheduling efficiency and bottlenecks
- Implement process improvements to reduce no-show rates and optimize clinic workflows
- Train new staff on scheduling protocols and patient communication standards
Qualifications
- Associate's degree in healthcare administration or related field (or equivalent experience)
- 3+ years of professional scheduling experience in healthcare or service industry
- Advanced proficiency in EMR/EHR systems (Epic/NextGen preferred)
- Exceptional interpersonal skills with demonstrated conflict resolution abilities
- Detail-oriented with 99% accuracy in data entry and calendar management
- Ability to manage competing priorities in high-volume, fast-paced environments
- Valid Nebraska driver's license and reliable transportation for occasional site visits