Job Description
Join our dynamic healthcare team in Philadelphia as a Scheduling Coordinator! We're seeking a highly organized professional to manage patient appointments, optimize provider schedules, and ensure seamless operations. This pivotal role combines administrative excellence with patient-centered care in a fast-paced environment. If you thrive in detail-oriented work and want to make a tangible impact on healthcare accessibility, apply today!
Responsibilities
- Coordinate and optimize provider schedules across multiple departments
- Manage patient appointment booking, rescheduling, and confirmation systems
- Facilitate communication between patients, providers, and clinical staff
- Utilize EHR systems to maintain accurate scheduling records
- Resolve scheduling conflicts and implement process improvements
- Prepare daily/weekly reports on appointment metrics and utilization
- Train staff on scheduling protocols and system updates
Qualifications
- Associate's degree or equivalent experience required
- 2+ years in healthcare scheduling or administrative coordination
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional organizational and multitasking abilities
- Strong written and verbal communication skills
- Experience with appointment management software
- Ability to maintain confidentiality and HIPAA compliance
- Proven problem-solving and conflict resolution skills