Job Description
Launch Your Career with Comprehensive Paid Training
We are looking for a dedicated Scheduling Coordinator to join our expanding team in St. Petersburg, FL. If you are organized, proactive, and eager to learn, this is the perfect opportunity for you. We provide a robust, paid training program to ensure you have the skills and confidence to excel in your role.
In this position, you will be the backbone of our operations, managing intricate schedules and facilitating seamless communication between clients and our service providers. We value individuals who take ownership of their work and are committed to delivering exceptional service.
Why Join Us?
- Competitive Compensation: Base salary + uncapped commission potential.
- Paid Training: No experience? No problem. We invest in your future.
- Growth Opportunities: Clear path for advancement within the company.
Responsibilities
- Manage and optimize complex calendars for multiple internal departments and external clients.
- Utilize scheduling software to book, reschedule, and cancel appointments with zero errors.
- Act as the primary point of contact for inquiries regarding availability and scheduling logistics.
- Collaborate with team leads to forecast staffing needs and adjust schedules accordingly.
- Update client records and appointment history in our CRM system in real-time.
- Handle conflict resolution for double-booked appointments or urgent scheduling changes.
- Assist in the quality assurance of communication scripts and scheduling protocols during training.
Qualifications
- High school diploma or GED required; associate degree or higher preferred.
- Proven ability to multitask and prioritize tasks in a fast-paced environment.
- Strong verbal and written communication skills with a professional demeanor.
- Proficiency in Microsoft Office Suite (Outlook, Excel) and familiarity with scheduling tools is a plus.
- Ability to work Monday through Friday (standard business hours).
- A positive attitude and a willingness to learn new software and processes quickly.