Job Description
Are you a master of organization and efficiency? Apex Healthcare Solutions is urgently hiring a Scheduling Coordinator in Madison, WI! We are looking for a proactive and detail-oriented professional to join our dynamic team and ensure our operations run seamlessly.
In this role, you will be the backbone of our administrative operations, managing complex calendars and ensuring that every appointment is scheduled with precision.
In this role, you will be the backbone of our administrative operations, managing complex calendars and ensuring that every appointment is scheduled with precision.
Responsibilities
- Manage and coordinate complex calendars for multiple departments and executives.
- Resolve scheduling conflicts and adjust appointments promptly to minimize downtime.
- Communicate effectively with patients, clients, and healthcare providers via phone, email, and in-person.
- Maintain accurate and up-to-date records in scheduling databases and CRM software.
- Assist with front desk reception duties and general office administration as needed.
Qualifications
- High school diploma or GED required; Associate’s degree in Business or Healthcare Administration is a plus.
- Proven experience in scheduling, administrative support, or customer service roles.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and scheduling software (e.g., Oracle Health, AthenaHealth, or similar).
- Exceptional communication skills with a focus on customer service.
- Strong organizational skills and the ability to multitask in a fast-paced environment.