Job Description
Join TechGuard Solutions as a Senior Night Shift IT Support Specialist and elevate your career with premium compensation and flexible scheduling. We're seeking a dedicated professional to provide critical after-hours technical support to our enterprise clients in the Anaheim area. This high-impact role offers exceptional earning potential with competitive salaries, comprehensive benefits, and a $5,000 annual shift differential. Enjoy reduced traffic, quiet work environments, and career advancement opportunities while maintaining work-life balance. If you're a problem-solver ready to thrive in a dynamic nocturnal tech environment, apply today!
Responsibilities
- Provide Tier 3 technical support for complex hardware, software, and network issues during night shift hours
- Manage incident response, troubleshooting, and resolution for enterprise systems
- Monitor and maintain server infrastructure, cloud services, and cybersecurity protocols
- Collaborate with global teams on system deployments, updates, and patch management
- Document technical procedures, create knowledge base articles, and conduct training sessions
- Optimize system performance and implement preventive maintenance strategies
- Lead disaster recovery initiatives and ensure 99.9% uptime for critical services
Qualifications
- 5+ years of progressive IT support experience with night shift or 24/7 operations background
- Advanced certifications (CompTIA Security+, CCNP, or AWS Certified Cloud Practitioner)
- Expertise in Windows Server, Active Directory, and virtualization technologies
- Strong proficiency in network troubleshooting (TCP/IP, DNS, DHCP, VPN)
- Experience with monitoring tools (Splunk, Nagios, SolarWinds) and ticketing systems
- Excellent problem-solving skills with ability to work autonomously
- Valid California driver's license for occasional on-site client visits