Job Description
Immediate opening for a Remote IT Support Specialist in Seattle, FL! Join our innovative team where we provide all necessary equipment for your home office. This urgent hiring opportunity offers competitive compensation and full remote flexibility.
We're seeking a tech-savvy professional to deliver exceptional remote support to our clients. Enjoy the benefits of working from home while advancing your career with a forward-thinking company that invests in your success.
Responsibilities
- Provide remote technical support via phone, email, and chat
- Diagnose and resolve hardware/software issues
- Manage and maintain virtual IT infrastructure
- Document tickets and knowledge base articles
- Collaborate with cross-functional teams
- Conduct remote system installations and updates
- Maintain security protocols for remote access
Qualifications
- 3+ years in IT support or help desk roles
- CompTIA A+/Network+ certification required
- Experience with remote desktop tools (TeamViewer, AnyDesk)
- Strong troubleshooting and diagnostic skills
- Excellent written and verbal communication
- Ability to work independently with minimal supervision
- Must have dedicated workspace in Seattle, FL area