Job Description
We are urgently hiring dedicated Technical Support Representatives for a Remote Weekend Shift position based in Oklahoma City, OK.
Work from the comfort of your home with all equipment provided (Laptop, Headset, and Monitor). If you are looking for a stable, high-paying role with a flexible schedule, this is your opportunity to join a leading tech support team.
Why Join Us?
- Equipment Provided: We send you everything you need to work from home.
- Weekend Shifts: Enjoy a 4-day work week (Mon-Thu or Fri-Mon depending on rotation).
- Competitive Pay: Earn $18 - $24/hr based on experience.
- Remote Work: No commute required.
Don't miss this opportunity to advance your career in a supportive environment. Apply today to get started immediately.
Responsibilities
- Provide high-quality technical support to customers via phone, email, and chat.
- Diagnose and resolve hardware and software issues remotely.
- Escalate complex technical problems to senior support tiers when necessary.
- Maintain accurate and detailed records of all customer interactions.
- Adhere to company policies and quality assurance standards.
- Stay updated on product knowledge and software updates.
Qualifications
- High school diploma or GED required.
- Experience in customer service or technical support is a plus but not mandatory.
- Must have a stable high-speed internet connection (minimum 25 Mbps).
- Availability to work exclusively on weekends (Saturday and Sunday).
- Reliable home office setup (quiet environment).
- Strong communication and problem-solving skills.