Job Description
Join our dynamic team in Durham, NC as an Urgently Hiring Scheduling Coordinator! At Apex Administrative Solutions, we're revolutionizing workplace efficiency through innovative administrative support. This full-time role offers immediate opportunity to impact client operations while growing your career in a fast-paced environment. Enjoy competitive compensation, comprehensive benefits, and a culture that values precision and proactive problem-solving. Apply today to become the backbone of our client scheduling systems!
Responsibilities
- Coordinate complex multi-location schedules across 15+ client accounts using industry-specific software
- Optimize appointment workflows reducing no-show rates by 25% through automated reminders
- Act as primary liaison between clients, vendors, and internal teams for schedule adjustments
- Generate real-time availability reports and resource allocation analyses
- Implement contingency protocols for schedule disruptions and emergency rescheduling
- Maintain HIPAA-compliant data security for all scheduling information
- Train team members on new scheduling technologies and best practices
Qualifications
- 3+ years experience in professional scheduling coordination with multi-location systems
- Advanced proficiency in Microsoft Office Suite and scheduling software (Calendly, Acuity, etc.)
- Exceptional verbal/written communication with cross-functional stakeholder management
- Proven ability to maintain 99.7% schedule accuracy under high-volume conditions
- Certification in Healthcare/Professional Scheduling (preferred)
- Experience with HIPAA/GDPR compliance protocols
- Strong analytical skills with data-driven decision-making capabilities
- Ability to work flexible hours including early mornings/weekends as needed