Job Description
Join ExpressPay Solutions and earn daily pay while working from home as a Customer Specialist! We're seeking motivated individuals in Indianapolis to provide exceptional remote support for our clients. This contract position offers immediate compensation – no more waiting for weekly checks! Enjoy the flexibility of setting your own schedule while helping customers resolve inquiries. Our platform ensures seamless onboarding and ongoing support for all team members. Apply today and start earning tomorrow!
Responsibilities
- Handle customer inquiries via phone, email, and chat with professionalism
- Resolve billing issues and process refunds accurately
- Update customer records and maintain detailed documentation
- Meet daily performance metrics for response time and resolution
- Collaborate with team leads to improve service quality
- Participate in daily virtual training sessions
- Adhere to company protocols for data security
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Strong typing skills (35+ WPM)
- Reliable computer with high-speed internet
- Quiet home office environment
- Ability to work independently with minimal supervision
- Basic knowledge of CRM systems
- Valid US bank account for daily payments