Job Description
Are you a people person looking for a rewarding career from the comfort of your Kansas City home? Apex Support Solutions is currently seeking enthusiastic Customer Service Representatives to join our growing remote team. We are looking for individuals who are ready to hit the ground running with immediate start dates. Enjoy the flexibility of working from home while providing top-tier support to our valued clients.
Why Join Us?
- Immediate start availability.
- Competitive hourly rate ($18 - $22).
- Flexible remote work schedule.
- Comprehensive training provided.
If you are ready to make a difference in customers' lives, we want to hear from you.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat in a professional and timely manner.
- Resolve customer complaints and issues efficiently to ensure high satisfaction rates.
- Accurately document all customer interactions and solutions in our CRM system.
- Provide product information and technical assistance to clients.
- Collaborate with team leads to improve service protocols and customer experience.
Qualifications
- High school diploma or equivalent (GED) required.
- Must have a reliable high-speed internet connection and a quiet home workspace.
- Basic computer proficiency and typing skills (35+ WPM).
- Excellent verbal and written communication skills.
- Ability to work flexible hours, including evenings and weekends if required.