Job Description
Join FlexiPay Solutions and enjoy the freedom of remote work with same-day pay! We're seeking motivated Customer Service Specialists in Oklahoma City to support our growing client base. No commute, flexible hours, and instant payment processing through our proprietary platform. Perfect for students, parents, or anyone seeking supplemental income with financial flexibility.
Why Choose Us?
- Daily pay via direct deposit or debit card
- 100% remote work environment
- Comprehensive paid training
- Performance-based bonuses
- Flexible scheduling options
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve billing and account issues with empathy and efficiency
- Document interactions in CRM system with 99% accuracy
- Meet daily performance metrics (e.g., 30+ calls/hour)
- Upsell products/services during customer interactions
- Collaborate with team leads using virtual tools
- Participate in ongoing training programs
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service experience
- Quiet home office with reliable internet
- Type 35+ WPM with 95% accuracy
- Proficiency with CRM software (e.g., Salesforce)
- Available for weekend shifts (Sat/Sun)
- Pass background check and drug screen
- Oklahoma residency required