Job Description
Join TechSolutions Inc. as an Entry-Level Remote Associate and kickstart your career with a company that invests in your success! We provide all necessary equipment—laptop, headset, and software—so you can excel from home in Louisville, KY. Enjoy a supportive virtual environment with competitive compensation, comprehensive benefits, and growth opportunities. Perfect for recent graduates or career changers seeking a flexible, professional start.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat using provided equipment
- Process transactions and maintain accurate data records
- Collaborate with cross-functional teams to resolve client inquiries
- Complete training modules to enhance technical and soft skills
- Meet performance metrics for response time and customer satisfaction
- Adhere to company security protocols for remote work
Qualifications
- High school diploma or equivalent (college degree preferred)
- Basic computer proficiency and willingness to learn new technologies
- Strong verbal/written communication skills
- Reliable high-speed internet connection and dedicated workspace
- Ability to work independently with minimal supervision
- Customer service or administrative experience a plus