Job Description
Are you looking to kickstart your career in the tech industry? Virginia Beach Tech Innovations is currently seeking motivated individuals for our Entry Level Remote Customer Support Specialist position.
Located in the heart of Virginia Beach, we are a rapidly growing company committed to excellence. We believe in fostering talent from within, offering a fully remote work environment with no prior experience required. You will receive comprehensive training and mentorship to help you succeed in this dynamic role.
Why Join Us?
- Work from the comfort of your home.
- Competitive entry-level salary.
- Health, dental, and vision insurance.
- Flexible schedule and paid time off.
Responsibilities
- Provide exceptional remote customer service and support via email, chat, and phone.
- Analyze customer feedback to identify trends and suggest product improvements.
- Update and maintain accurate records in our internal database systems.
- Collaborate with the remote team to resolve technical issues efficiently.
- Assist in the onboarding of new remote employees.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred but not required).
- Must have a reliable high-speed internet connection and a quiet workspace.
- Strong written and verbal communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Self-motivated with the ability to work independently in a remote setting.