Job Description
Join Capitol Health Partners as a Flexible Hours Scheduling Coordinator and revolutionize patient access to care in the heart of DC! We're seeking a highly organized professional to manage dynamic appointment systems while accommodating your lifestyle needs. This hybrid role offers unmatched flexibility to work remotely or on-site at our state-of-the-art facility near the National Mall. Enjoy competitive compensation, comprehensive benefits, and the opportunity to make tangible impacts on healthcare delivery.
Responsibilities
- Coordinate complex multi-specialty appointment schedules across 15+ departments
- Optimize provider availability using Epic EMR scheduling tools
- Handle urgent patient rescheduling with 99% accuracy rate
- Collaborate with billing and clinical teams to resolve scheduling conflicts
- Implement patient reminder systems reducing no-shows by 30%
- Maintain strict HIPAA compliance for all scheduling data
- Train new staff on scheduling protocols and software
Qualifications
- 3+ years' experience in healthcare or administrative scheduling
- Proficiency in Epic, Athenahealth, or similar EMR platforms
- Exceptional time management and organizational skills
- Strong written and verbal communication abilities
- Ability to work independently with minimal supervision
- Associate's degree or equivalent professional certification
- Flexibility to work evenings/weekends as needed (avg. 20-25 hrs/week)