Job Description
Join FlexConnect Solutions and enjoy the freedom of flexible hours, weekly pay, and 100% remote work! We're seeking motivated Customer Specialists in Virginia Beach to support our growing client base with exceptional service. This role offers unmatched work-life balance with no commute, competitive compensation paid weekly, and the opportunity to grow within a dynamic team. If you're organized, tech-savvy, and thrive in autonomous environments, this is your perfect career move.
Responsibilities
- Respond to customer inquiries via email, chat, and phone with professionalism and accuracy
- Resolve technical issues and provide product support using CRM systems
- Document interactions and maintain detailed customer records
- Collaborate with team members to improve service processes
- Meet weekly performance metrics while maintaining quality standards
Qualifications
- High school diploma or equivalent; college degree preferred
- 1+ years in customer service or technical support
- Strong written and verbal communication skills
- Proficient with Microsoft Office and remote work tools
- Reliable high-speed internet connection
- Ability to work independently with flexible scheduling
- Experience with Zendesk or similar CRM platforms