Job Description
Join our award-winning healthcare team as a Full-Time Scheduling Coordinator in Philadelphia, PA! We're seeking a meticulous professional to orchestrate seamless patient experiences through masterful calendar management. This pivotal role combines administrative excellence with patient-centered care in a fast-paced environment.
What We Offer:
- Comprehensive benefits package including health insurance, retirement plans, and paid time off
- Continuous professional development opportunities
- Collaborative culture focused on work-life balance
- State-of-the-art facility in Center City
Responsibilities
- Manage and optimize physician schedules across multiple departments
- Coordinate patient appointments, ensuring efficient utilization of clinical resources
- Handle appointment rescheduling and conflict resolution with precision
- Maintain accurate electronic health records and scheduling databases
- Communicate proactively with patients regarding appointment details and preparation
- Generate daily/weekly reports for department heads and leadership
- Collaborate with billing and clinical teams to ensure smooth patient flow
Qualifications
- Associate's degree or equivalent experience required; Bachelor's preferred
- Minimum 2 years in medical scheduling or healthcare administration
- Proficiency in Epic, Athenahealth, or similar EMR systems
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Ability to multitask in high-pressure environments
- Knowledge of HIPAA compliance and patient privacy protocols
- Experience with Microsoft Office Suite (Outlook, Excel, Word)