Job Description
Are you an organized professional looking for a rewarding career in healthcare administration?
Arlington Health Partners is seeking a detail-oriented and empathetic Scheduling Coordinator to join our dynamic team. In this pivotal role, you will be the first point of contact for our patients, ensuring seamless appointment management and a positive patient experience. If you thrive in a fast-paced environment and possess exceptional organizational skills, we want to meet you.
Why Join Us?
- Competitive hourly pay ($18.00 - $22.00).
- Comprehensive benefits package including medical, dental, and vision.
- Opportunities for professional growth and advancement within the organization.
- A supportive and collaborative team culture.
Key Duties:
Responsibilities
- Manage and coordinate complex appointment schedules for patients and medical staff using our scheduling software.
- Verify patient insurance information and eligibility prior to scheduled appointments.
- Receive and route incoming phone calls, emails, and inquiries with professionalism and efficiency.
- Process new patient referrals and update electronic health records (EHR) accurately.
- Reschedule appointments as needed while minimizing patient disruption and ensuring proper follow-up.
- Prepare and distribute necessary patient paperwork and educational materials.
- Collaborate with clinical staff to ensure optimal workflow and resource allocation.
Qualifications
- High School Diploma or equivalent required; Associate's degree preferred.
- 1+ years of experience in a medical front office, administrative scheduling, or customer service role.
- Proficiency with EMR/EHR software (e.g., AthenaHealth, Epic) is a strong plus.
- Strong computer skills, including Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a high-volume, fast-paced environment.
- Proven ability to maintain confidentiality and handle sensitive information with discretion.